Frequently Asked Questions



1What is window film?
Window film is a thin, multi-layered polyester material that incorporates many different layers to control Ultra-Violet (UV) light, heat, glare and privacy. Window film comes in a variety of performance levels and shades.
2What do the different levels of film mean?
Film percentages stand for light transmission or the amount of light that can penetrate the film. The lower the percentage, the darker the film.
3Is the tint applied on the outside of the window?
Window film is usually installed on the inside of the glass for maximum durability. On vehicles, the window tint is hand-cut on the outside of the glass, then installed on the interior of the glass.
4How long does it take to tint my vehicle?
The amount of time varies, depending on the vehicle type. A complete car can take anywhere from two to four hours. Full-sized trucks generally take about an hour or so. Ask our professional employees for more info.
5Does window film prevent glass from breaking?
No, window film does not prevent glass from breaking. However, window film does increase the safety of the glass; due to a very aggressive adhesive, the film helps to hold the pieces of broken glass together. In the event the glass breaks, due to an auto accident, a person running into it, or an attempted break-in, the glass will shatter, but in most instances, the film will help keep the glass together.
6Can window film increase safety and security?
Yes, window film adds a degree of shatter resistance to the glass areas of your home, building or vehicle. These films bond to glass and help hold dangerous glass fragments in place, should breakage occur due to accident, natural disaster or illegal entry.
7What is VLT?
VLT stands for Visible Light Transmission. It is the amount of visible light that penetrate through tinted film. The darker the tinted film, the lower the VLT.
8Does Hamel Window Tinting Film meets JPJ regulation?
Yes, all of our window films comply to the JPJ regulation.
9Any warranty coverage for Hamel Window Film?
All of our Hamel Window Film comes with 7 years warranty and e-warranty. We even provide a 1-to-1 exchange during your warranty period.
10How is Hamel Window Films different from other window films in the market?
A non-tinted window does not block sunlight through the window and has no protection from UV rays. A normal tinted window might be complying with JPJ regulation, but less protection from UV can cause eye irritation. Other illegal tinted window has strong shield towards sunlight and UV but has very low VLT that is not complying to JPJ regulation. Hamel Window Film meets JPJ regulation, protect you from sunlight and UV and maintain clear vision from inside.
11What are the things I need to take note after tinting?
After installation, it is advisable to keep your windows closed for a minimum of 48 hours. There might be watermarks present, which will disappear in a couple of days.
12What are the generations of window films in the market?
Generation 1 – glue coating film. It is a coating of dark dye on the clear film material. It can only block the visual light, the durability of the film decreases slowly and discoloration occurs.

Generation 2 – dyed film. It is a way of applying dye to film itself. It resolves the durability and discoloration of the film, and has a slight performance in preventing thermal IR only.

Generation 3 – thermal IR film, also known as heat-absorb film. It absorbs solar energy and at the same time, it affects the window. You will feel the heat rejection effect at first, as time goes by, solar heat is re-released from the hot window to the interior of your vehicle, causing the interior warmer and hotter.

Generation 4 – nano ceramic sputter film and multi-layer sputter film (high heat rejection film). This film helps to improve the reflection of external heat emittance, displaying an excellent insulation effect. At the same time, sputter film decreases the re-release amount of heat and due to the multi-coating of rare metals, Hamel sputter films increases the actual reflectance and decreases visual reflection. Visibility remains excellent and it looks luxurious from the exterior.


We are developing Hamel Window Films into a sustainable franchise business. Contact us if you would like to own a tinting business franchise in your area.